If you have forgotten your password, please follow these steps to renew your password:
1. Click on the link provided on the login page.
2. Provide your registered email address.
3. Insert your individual ID number.
4. An OTP SMS will be sent to your registered phone number.
5. Create your new password and proceed to the login page.
I've been locked out of my account.
For this issue, we would need to escalate it to the internal operations team. They will reach out to you on the matter through the contact number that you shared earlier.