We will escalate this issue to the internal operations team. We understand that it is urgent and they will reach out to you on the matter through the contact number that you shared earlier.

 

Please prepare as many details as possible about the issue including all relevant information such as the reference ID, date and time of the transaction, and the amount involved.

 

Alternatively, you may send an email directly to the bgdsupport@bursamalaysia.com and attach all the relevant information.